Last updated 2 October 2026
Contact Us
Questions about an order, a return, or selling on Crafta? We're happy to help and aim to respond within two business days.
Get in touch
WhatsApp is the quickest way to reach us.
- WhatsApp: 072 593 1805
- Phone: 064 686 6099
- Email: GideonHarmse0404@gmail.com
Order questions
Please include your order number (for example, CRAFTA-100001) and the email address you used at checkout so we can find your order quickly. Account holders can also check order status and tracking under My Account.
- Delivery times and costs: see our Delivery Policy.
- Cancellations, returns, and refunds: see our Returns Policy.
- Payments: Crafta is currently free to use. Online payments through Payfast are coming soon.
Selling on Crafta
Are you a South African maker? Create a seller account to submit your handmade products for review. Selling on Crafta is currently free. See section 9 of our Terms and Conditions for seller terms.
Business details
| Trading name | Crafta |
|---|---|
| Legal name | GH Easy - Pocket (Pty) Ltd |
| Registration number | 2026/635737/07 |
| GideonHarmse0404@gmail.com | |
| Phone | 064 686 6099 |
| 072 593 1805 | |
| Website | https://www.crafta.co.za |
| Country of domicile | South Africa |
| Transaction currency | South African Rand (ZAR) |
Questions?
Get in touch and we'll respond within two business days.
- WhatsApp: 072 593 1805
- Phone: 064 686 6099
- Email: GideonHarmse0404@gmail.com